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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › Affiliate Plugin – Each sale being recorded twice
I recently purchased the affiliate plugin to use with membermouse. From what I can tell everything is set up correctly, however, each sale is being recorded twice for the same affiliate. Eg I’ve sold 4 products but 8 are being recorded.
The unique transaction ID is the same except with an additional number eg 1089 and 1089-323.
Can you suggest a solution?
Can you please enable the debug logging option in the affiliate plugin so we can see what sale notification it is getting from the membermouse plugin? That should give me some clues.
Apologies for taking so long, here is the link to the debug logging file escapologybjj.com/online/wp-content/plugins/wp-affiliate-platform/wp_affiliate_debug.txt
Looks like you are doing subscription payments. I am going to send you an email with something to try. Lets see if that works better or not.