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Affiliate login link does not work in safari

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate login link does not work in safari

Tagged: affiliate login

  • This topic has 6 replies, 2 voices, and was last updated 9 years, 7 months ago by rcalvane.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 6, 2015 at 6:52 pm #13133
    rcalvane
    Member

    affiliates are able to login using chrome. but cannot login using safari. they are getting the message:

    Invalid Login. Please try again with correct user name and password.

    I have tested and it works on chrome. but not on safari.

    October 6, 2015 at 7:03 pm #71514
    rcalvane
    Member

    nor does it work on firefox.

    is there a setting i am missing?

    i can only login to affiliate platform on chrome.

    October 6, 2015 at 7:21 pm #71515
    rcalvane
    Member

    well. one step further.

    i cannot login to the affiliate platform on any browser unless i am logged into the wordpress website.

    please someone tell me what i am missing.

    October 6, 2015 at 11:54 pm #71516
    admin
    Keymaster

    Something weird is going on your site. Please do the following:

    1) Go to the settings menu and enable the debug option

    2) Share the login credentials of a test affiliate account so I can check it.

    3) Post the URL of your affiliate login page (so I can check it).

    October 7, 2015 at 1:26 pm #71517
    rcalvane
    Member

    [http://taramandala.org/wp-content/plugins/wp-affiliate-platform/affiliates/login.php]

    test8

    test8

    it seems that it does not work unless an admin is signed in. so, if i sign in to the wordpress admin panel then all affiliate logins work. as soon as i sign out. none work.

    the debug file doesn’t have anything in it. even if i try to sign in.

    October 7, 2015 at 10:13 pm #71518
    admin
    Keymaster

    Your PHP session is not working there.

    Please use the 2nd or the 3rd option (see the following page for details):

    https://www.tipsandtricks-hq.com/wordpress-affiliate/setting-up-the-affiliate-viewarea-315

    Lets see if your PHP session works when it is inside a WP Page.

    October 8, 2015 at 4:55 pm #71519
    rcalvane
    Member

    ok. thank you. that fixed the problem

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