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Affiliate login error on one affiliates browser but works fine on mine

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate login error on one affiliates browser but works fine on mine

Tagged: Javascript error, login error

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 1 month ago by thewritingking.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 19, 2017 at 10:58 pm #14109
    thewritingking
    Member

    On my computer, Windows 10 fully patched running Chrome fully patched affiliate and estore work perfectly.

    On an affiliates system, also 10 and chrome each fully patched, she gets the error

    “Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.”

    We checked every setting in chrome and hers are exactly the same as mine.

    she gets the same error in firefox.

    But all works perfectly on my computer.

    Suggestions?

    URL: [https://www.theghostwritingking.com/wp-content/plugins/wp-affiliate-platform/affiliates/login.php]

    March 20, 2017 at 11:07 pm #75349
    admin
    Keymaster

    That error message is NOT coming from the affiliate plugin. There must be another plugin on your site showing that message.

    Please do the following plugin test to see which plugin that message is coming from:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    March 21, 2017 at 12:22 am #75350
    thewritingking
    Member

    You were correct.

    wp-spamshield interfered

    Thanks, Richard

    March 21, 2017 at 1:45 pm #75351
    thewritingking
    Member

    Found a setting in WP-Spamshield “Disable anti-spam for miscellaneous forms.” Check this box and the plugins all work.

    thanks again,

    Richard

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