- This topic has 6 replies, 2 voices, and was last updated 13 years, 4 months ago by .
Viewing 7 posts - 1 through 7 (of 7 total)
Viewing 7 posts - 1 through 7 (of 7 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate Commission incorrect on individual products
Hi there,
I’ve set up my affiliate program to issue commission based on a fixed price, and I have ticked that option to do so.
I then have 3 different products that pay out different $ amounts, one $150, one $200 and one $250, however when I do a sale it only applies $150 to the affiliate which is the default amount.
Can you please advise how I fix this problem?
Regards,
Carly
For each of these products have you specified the product specific commission by editing the eStore product and specifying the amount in the “Product Specific Commission” field for that product?
In the affiliate settings you specify the default value but if you want to apply a different commission on a per product basis then you need to override that in the product.
Hi amin007,
yes I have done this on each product, however it’s defaulting to the basic commission rate – not sure how to fix it.
What version of eStore are you using?
I’m using 4.1.0 of WP Estore and version 4.5.9 of affiliate plugin
Please update the both the plugins from here and then test it out again:
https://support.tipsandtricks-hq.com/update-request
Let me know if you see any difference after the update.
Thanks Amin! that fixed it, working lovely now