Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate banner Ads not showing in Affiliate side
Tagged: ads, affiliate, banner ads, WP Affiliate
- This topic has 12 replies, 3 voices, and was last updated 7 years, 7 months ago by admin.
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November 9, 2014 at 6:24 pm #11757MkendallMember
Hi,
I Set up the plugin and ive added banners through the normal system. Oddly, through the affiliate side of things only a few of the banner images are appearing whereas on the admin side they are all there. Ive reactivated the plugin as well as updating it but still having no luck, any help please?
November 9, 2014 at 10:55 pm #66663adminKeymasterAre these are image ad banners or normal links? Can you create a test affiliate account so I can log in and view your ad section? Also, post the URL of your affiliate area.
November 11, 2014 at 1:38 pm #66664MkendallMemberHi Admin,
Username & password is: test
url: [http://www.interestingtalks.co.uk/wp-content/plugins/wp-affiliate-platform/affiliates/index.php]
Thanks.
November 11, 2014 at 2:44 pm #66665MkendallMemberand the banners are images
November 11, 2014 at 11:03 pm #66666adminKeymasterI see 6 affiliate image banners and one link (it looks correct to me). You have configured more than that in the admin side? How many do you see when you go to the manage ads menu of the affiliate plugin?
December 2, 2014 at 8:33 pm #66667MkendallMemberHi, half of the ads have disappeared again.
There is only 6 image banners but half have gone from view if you login as an affiliate.
December 3, 2014 at 3:31 am #66668adminKeymasterI see them fine when I log in as that test affiliate user. Are you having some kind of a caching issue? Do you use a caching plugin on your site?
December 17, 2014 at 6:01 pm #66669MkendallMemberHi,
Just tested and it works in safari, internet explorer and in firefox, but not properly in chrome. any help?
December 18, 2014 at 1:35 am #66670adminKeymasterI can see everything fine in Chrome. Is your Chrome upto date?
February 28, 2017 at 10:32 pm #66671dandimkeMemberI installed the wp affiliate plug in. I used a short code [wp_affiliate_view2] to make it viewable on my affiliate page “https://future-world.com/mcatalog/home/affiliate”. Then, I created two banner ads and set up a test affiliate account. I logged in as affiliate “Test”. Heading says “Welcome Test”. Everything OK so far. But, when I click the “Ads” link on that page, it displays nothing. The full URL for the ‘home’ link is
“https://future-world.com/mcatalog/home/affiliate/?wp_affiliate_view=members_only” ‘Edit Profile’ =details. ‘Contact’ =contact. But, there is NO URL associated with the ‘Ads’ or ‘Referrals’ links, and neither of them seem to work. I’ve tested this with Chrome, IE, and Edge browsers on several different computers running Windows 10. All produce similar non-results. A logged in affiliate simply can’t see any banner ads. However, ‘contact’, ‘edit profile’ and ‘logout’ links work correctly.
When I try to view the banner ads in WP AFFILIATE control panel, both banner ads that I created display normally. So, I can see the banner ads, as an admin, but alas, a logged in affiliate cannot.
Do I perhaps have a setting wrong somewhere?
February 28, 2017 at 10:53 pm #66672adminKeymasterPlease share the test affiliates username and password so I can log in as a test affilate and see the behavior.
February 28, 2017 at 11:02 pm #66673dandimkeMembertests
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March 1, 2017 at 1:01 am #66674adminKeymasterLooks like there is a CSS conflict with the theme. You can do the following test to confirm:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Maybe try using one of the other affiliate view options to see if the other ones work better with your theme:
https://www.tipsandtricks-hq.com/wordpress-affiliate/setting-up-the-affiliate-viewarea-315
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