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Affiliate 2nd Tier Does Not Look Like It's Calculating

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate 2nd Tier Does Not Look Like It's Calculating

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by wzp.
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  • April 26, 2020 at 1:09 am #14577
    mgreen
    Member

    Hi, I’m testing the two tier affiliate and it doesn’t look like it is calculating correctly. I found some posts that may be relevant but they are dated one day later than today and the links are not working.

    I am working with woocommerce, WP affiliate and WP emembership.

    Affiliate A and B levels are set to get 5% from entire store.

    Membership product ABC is $1 and is set with an override commission of 10 (which I assume is % even though it says not to put $ or %).

    1. Affiliate A sold product ABC to Affiliate B and did receive a $.10 commission and signed them up as Affiliate B.

    2. Affiliate B sold product ABC to customer C. Affiliate B did get a $.10 commission, BUT Affiliate A is showing a $0 tiered commission when they should be getting one. I’m assuming they would also get the override commission of $.10 and not the standard 5%. Even when I checked on the payouts the second tier commission is not showing, it is only showing the first tier commissions.

    Your help in fixing this issue would be great, thank you!

    April 26, 2020 at 5:40 pm #80500
    wzp
    Moderator

    You are using these instructions?

    https://www.tipsandtricks-hq.com/wordpress-affiliate/how-to-use-two-tier-affiliate-model-112

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