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Adding new products to page makes the whole page dissapear?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Adding new products to page makes the whole page dissapear?

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 8 months ago by matzen.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 14, 2011 at 8:42 pm #4316
    matzen
    Member

    I am working on adding products to a page on my site (http://buildforless.com/templates/) using the [wp_eStore_fancy1 id=1] shortcodes. Currently the page functions fine with the 52 products that I have listed. When I attempt to add a 53rd product it completely erases all content on the page, it does not matter what product ID I try to add the same thing happens!? I do have another site that has over 70 products listed on a page and everything functions properly. The sites I have are pretty much identical in coding so I don’t believe there is a conflicting script but I could be wrong. Any advice would be helpful. Thank you in advance for your help.

    September 15, 2011 at 1:33 am #36650
    admin
    Keymaster

    When you say "it completely erases all content on the page", do you mean that you get a blank white page?

    September 15, 2011 at 3:03 am #36651
    matzen
    Member

    I posted a before and after shot via the following link: (http://buildforless.com/before-after-new-product/). It erases the content in the main content area.. leaving the header, nav, page title, and sidebar in place.. Sorry for the broad term of completely.. its really just the main content that disappears to a white background.

    September 15, 2011 at 11:47 pm #36652
    admin
    Keymaster

    The most obvious thing to look for would be your server’s PHP Memory limit. The shortcodes in a post needs to be processed which takes up some memory and CPU power. If you are on the borderline of your allocated PHP memory then WordPress will run out of memory while processing that page and won’t be able to finish it. I would check your PHP membery limit on this server (your hosting provider will be able to help with this). Try increasing that limit in the server config.

    September 17, 2011 at 2:41 pm #36653
    matzen
    Member

    That worked! I increased the PHP memory limit from 64MB to 128MB and it accepted the new products I was adding.. Thank you for your help!

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