October 17, 2010 at 12:49 am #2049
The add to cart button won’t work and scripts are showing in firefox. Not sure how to resolve this since things are functioning normally in firefox. Also, do you know if there are there other browsers I should check that typically need to be troubleshooted?
Thank you.October 17, 2010 at 12:56 am #25527
I made an error- I meant to say ie instead of firefox in the first line.October 17, 2010 at 1:04 am #25528
Please post a link to the page in question so I can check it out.
This is also a good read if you have time:October 17, 2010 at 1:52 am #25529
Sure, here is the webpage: [admin removed the link after troubleshooting]. I look forward to hearing any suggestions.
I read the article you mentioned so thanks for that too.October 17, 2010 at 2:08 am #25530
Also, just thought I’d mention that I checked the footer and header .php files and the codes mentioned in the article are there. I’ve heard that coding in IE often causes problems. My theme has two additional stylesheets for IE exclusively (one for v. 6 and one for v. 7). DO you think there’s anything in there I need to check for as well?
Thanks again.October 17, 2010 at 3:11 am #25531
We don’t know for sure that your theme is the source of the issue just yet… it could even be another plugin. Will you please do this test and let me know your finding?
When I access this page in IE8 I do not see any code.. what am I missing?
[Link removed by Admin after troubleshooting]October 20, 2010 at 12:47 am #25532
I’m going to try the test this evening. Yes, the actual code is not showing up on IE 8(although it does in an earlier version). But what I see in IE 8 are two picture icons where the two pieces of code were in the earlier version. The shopping cart button still doesn’t work in IE 8 as well.
Thank you and I’ll let you know what the test reveals.October 24, 2010 at 10:14 pm #25533
Hi, I successfully troubleshooted. FYI, the plugin WP super cache was preventing the item to be added to the cart on IE. Also, I found some images in the page HTML tab that were showing up in IE. Thanks for the help.October 27, 2010 at 8:49 pm #25534
Could you please help me? I noticed that when I put my website (the one mentioned in the 4th post down) into google, this thread shows up. I would really like to avoid having potential customers see my web development steps and challenges and would like to see if there’s anything you can do to either remove the website.com from the post or delete the post if that’s not possible???
Thank you very much.October 28, 2010 at 1:56 am #25535
I deleted your site link from the 4th post.October 29, 2010 at 1:45 am #25536
Thank you very much.
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