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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Add Level Not Working Bluehost
Tagged: add membership level, Bluehost
Hye, I’m Malik. A newbie using your plugin. The problem is, It seems that I can’t make my plugin to work (example adding a second membership level). I don’t know whats the problem. I’m on bluehost shared hosting
The most likely cause for this is when the database table columns get out of sync (this can happens if you update the plugin without following the update instructions for that plugin). Please get fresh build of the plugin in question from here then follow the update instruction for that plugin to correct the situation (each plugin has specific update instructions on the documentation site of that plugin):
At first I did a fresh install, and it didn’t work. Looking at your documentation, I see that your actual instructions are to make the fresh install with a folder with an underscore “_” instead of a minus “-“. I’m trying this out.
Ok I tried the underscore thing but it didn’t work. 2 things are not right, 1 is i can’t add a new level. 2 is the manage content protection feature is not working either. Hope you can help me on this. I’m really stuck here.
Underscore or dash doesn’t matter. All that matters is that you delete it old version totally then upload a fresh new version. I sent you an email to get site access so I can check it out.