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Ad links are not identifying my affiliates and not paying the set commission.

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Ad links are not identifying my affiliates and not paying the set commission.

Tagged: referrer

  • This topic has 1 reply, 2 voices, and was last updated 7 years, 10 months ago by admin.
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  • July 7, 2017 at 12:05 am #14368
    Philip
    Member

    When affiliate posts link to his site and clicks on it and completes a sale, he is not given 40% commission rate I set for the sale. I tested it myself and I don’t commission either, although I do get the enrollment bonus. How can I ensure the affiliate link is working or get it working?

    July 7, 2017 at 6:55 am #76006
    admin
    Keymaster

    Please read the following testing documentation for affiliate tracking:

    https://www.tipsandtricks-hq.com/wordpress-affiliate/how-to-test-the-wp-affiliate-platform-plugin-35

    Do the steps mentioned there so you can test it. If it is not working then share the following details so we can help you:

    1) A link to your landing page in question (where you have the payment button)

    2) Which integration you are using (simply link to the integration documentation that you have followed from our site).

    All the available pre-made integration options are listed on our documentation under the “Integration Options” section (simply tell us which one you are following):

    https://www.tipsandtricks-hq.com/wordpress-affiliate/

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