Actual snail mail adress of customers for shipping physical products

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Tagged: estore, Fraud, Insurance, PayPal, shipping

This topic has 2 replies, 2 voices, and was last updated 14 years ago by costera.

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May 13, 2011 at 10:44 am #3399

costera
Member

Hi

I plan to use eStore for selling T-shirts.

And I want to be sure to know the real street adress of my customers.

Can I ask them to fill some form during the purchase action, or will it use only the adress stored in the Paypal account ?

Thanks

May 13, 2011 at 2:47 pm #32454

wzp
Moderator

How Shipping Address is Collected from the Customer

HOWEVER, if you choose to ship to an address that is unconfirmed by PayPal, you run the risk of losing any merchant protections that PayPal may offer you.

https://cms.paypal.com/cgi-bin/marketingweb?cmd=_render-content&content_ID=security/seller_protection#safer_selling_tipse

Also, your business insurance may not cover such losses, because you didn’t ship to a PayPal provided address. The logic is that the insurance company could go after PayPal for loss recovery.

May 13, 2011 at 4:24 pm #32455

costera
Member

Thanks for the information !
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