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Hello
Google Analytics eCommerce Add-on seems to report quantity as ‘1’ per product instead of the true quantity
the customer bought quantity of 2 ‘product A’ ($100 each) totaling $200
Analytics reporting quantity of 1 ‘product A’ totaling $200
if 2 different products are sold, it does record each product. but only -quantity=1′ per product.
to clarify,
the total sale revenue is accurate.
the total product revenue is accurate.
but the “quantity of each item’ is always reporting ‘1’ instead of the true quantity.
this affects reporting on quantity ‘Quantity’, ‘Avg. QTY’ and ‘Avg. Price’ and so on
WordPress 4.7.2
eStore Version 7.4.2
eStore Accurate Google Analytics eCommerce Tracking Version 1.2
Store page: [https://www.refluxguard.com/order-now]
Confirmation page: /thank-you-2
Thank you
The addon has the code to read the quantity value from the cart and send that to the tracking API.
Please enable debug logging option eStore plugin. Then do a test transaction with 2 qty of an item. I will check the log file after that so I can see what it is doing on your site.
where should I send you the login info?
Debug is enabled
Transaction ID 2JY10641M8935364R
date 3/3/2017
PS.
(while you are at it, please see log files where some orders dont include a SessionID in paypal parameters therefore not recording the sale to analytics. this new issue started 3/8 where 2 out of 3 orders didnt register in analytics (via add-on). there was also an order yesterday that didnt register in analytics)
thanks
Your site is not letting me view the log file from the front-end. I have sent you an email so you can reply to it and attached log files.
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