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A PDF file is stamped in the wrong position

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › A PDF file is stamped in the wrong position

  • This topic has 9 replies, 3 voices, and was last updated 9 years, 8 months ago by admin.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 13, 2014 at 2:23 am #11777
    rockynook
    Member

    Hi, PDF Stamper is working fine for most of our files (eBooks), but there is one file (and I suspect there may be others) that is stamped too far from the bottom and too close to the left border. Do you have any idea why this happens?

    Thanks

    November 13, 2014 at 10:56 pm #66755
    admin
    Keymaster

    Is the PDF file (the one that has the issue with stamping position) different in size?

    November 14, 2014 at 1:56 am #66756
    rockynook
    Member

    No, it is the same size. Now I found another strange thing: in one file, the stamp is at the right position on the first page, but at the wrong position on all the other pages.

    November 15, 2014 at 12:28 am #66757
    admin
    Keymaster

    That is strange. I will take a look inside your site. Please see the email that I sent you.

    August 17, 2015 at 6:00 pm #66758
    kmllc
    Spectator

    I’m also having the same issue. How do we resolve this?

    August 17, 2015 at 11:33 pm #66759
    admin
    Keymaster

    Please give an example of what happens in your case. What is the dimension of your PDF file?

    August 18, 2015 at 3:08 am #66760
    kmllc
    Spectator

    In my case I tried 4 different PDFs and the stamp was located in the footer on each one & aligned to the left, but some had the stamp a few rows above or below compared to the others. The PDF is a compiled journal with the 1st two pages being in landscape for the cover, and the rest in portrait. I’m wondering if the PDF Stamper won’t stamp properly if some of the pages in the PDF are different sizes?

    August 18, 2015 at 4:02 am #66761
    admin
    Keymaster

    Yeah it will have a problem if the SAME document has different page dimension. All of the pages of a document needs to have the same dimension (be consistent). Different files can have different page sizes but it can’t handle different page sizes within the same document (no stamping engine can handle that efficiently).

    August 18, 2015 at 4:32 pm #66762
    kmllc
    Spectator

    Oh okay, thank you. Also, is there a way to set different stamping locations for different PDFs?

    August 18, 2015 at 11:31 pm #66763
    admin
    Keymaster

    No unfortunately.

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