June 7, 2010 at 9:26 pm #1328
Having some tricky issues that seem to have cropped up.
I’m using eStore, Affiliate and eMember.
The first one is the link from eStore isn’t working. ( i have changed from relative to absolute links and hope that fixes things, haven’t had a sale since the change though to check )
In addition to the download links, I’m not sure the aweber integration is working, I can’t see any registrations for the sales I’ve had today for folks that weren’t already in the list.
Also the eMember registration doesn’t seem to be working right. I get a record with first name and last name but nothing else, and the clients are saying the registration button isn’t working.
I’ve tested this locally and I can register fine, not sure what’s going on there.
I’ve also sent a request for the latest versions of the plugins to see if this helps.
Ivy, your login should still be working for eMember.
site is [www.internetmarketerscompanion.com]
ShaneJune 8, 2010 at 2:19 am #21494
You don’t have to wait for a sale to see if the links work. You can always generate a link from the “Admin Functions” menu of eStore and test to make sure the links work. Check to make sure that you haven’t done any of these mentioned on this post:
“I’m not sure the aweber integration is working” – It is best to test it after you do the integration and be certain. Usually if something doesn’t match with the AWeber parser you just created it won’t work. Have a look at the instructions and see if you have missed anything:
“I get a record with first name and last name but nothing else” – that’s what you will get just after the payment but once the customer enters their other details (e.g username and password) and confirms the registration it will appear too.
“clients are saying the registration button isn’t working” – do they get any error?
It looks like you haven’t tested the plugins on the server after setting everything up. Remember, it is a good idea to test it after the setup and the documentation site of every plugin has a “Testing” section that gives you ideas as to how you can test it.June 8, 2010 at 3:05 am #21495
Things have been working previously and have been tested.
I already followed that and changed the url’s to absolute rather than relative. The new twist is that it’s opening the binary file in the browser now rather than downloading the file.
Ok I understand that when a purchase is made, the eMember record is being pr-epopulated, however when users try to register themselves they are saying that the register button is greyed out and not doing anything.
if i use the form myself there is no issue with registering a new user.June 8, 2010 at 3:25 am #21496
I believe I’m also running older versions of most of the plugins as the Google Analytics is missing from eStore etc.
I have raised a request for the latest versions of the 3 plugins.
Once received I’ll update and retest.June 8, 2010 at 1:04 pm #21497
New plugins installed and seem to be working well.
I did miss a step in the aweber integration and have set that up.
My main concern at the moment is that my downloads (exe and dmg files ) are showing up as binary in the browser rather than actually downloading.
I have removed the .htaccess and .htpassword files. The files are held in a downloads direction that is linked under the blog. Direct download of the files from the normal link works fine.
It’s finding the file fine, just doesn’t seem to be parsing it correctly as a download.
ShaneJune 9, 2010 at 3:53 am #21498
Okay lets try a tweak. Please open the “download.php” file and search for the following line:
$retVal = download_using_fopen($file_path,$file_name);
Once you find that line change it to the following:
$retVal = custom_read3($file_path,$file_name);
Upload and test… let me know what you find.June 9, 2010 at 2:27 pm #21499
Tried that and generated a encrypted link
Saying file not found.
The product listing is the full URL to the file and by itself works ok. There are no spaces in the file name or URL and .htaccess/ .htpasswd have been removed from the plugin directory.
The files are held in a /downloads directory under the main site.
ShaneJune 10, 2010 at 12:12 am #21500IvyMember
Hi Shane we will need to take a look at your site to see what is going on. I will send you a site access email. Please let me know if you do not get this email.June 11, 2010 at 5:11 am #21501IvyMember
Hi Shane, I have fixed the download issue. I made a small tweak in the download.PHP. We use the most common download method but each serve can be a little different and sometimes a small tweak is needed. The Ajax issue I am sending this off to the developer to take a look at it. Once he is done I will let you know.June 12, 2010 at 2:11 am #21502
We tweaked the “download.php” file to fit your server.. just keep a backup copy of this file so after upgrade you can just overwrite it.
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