A change in "Paypal Email Address/Secure Merchant ID" does not take effect

[Taki]

Here is the latest debug…

[02/13/2012 3:43 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[02/13/2012 3:43 PM] – SUCCESS :Post string : mc_gross=0.01&protection_eligibility=Ineligible&address_status=unconfirmed&item_number1=2&payer_id=Q63NBVR2SMLBY&tax=0.00&address_street=136+rue+du+Temple&payment_date=07%3A42%3A54+Feb+13%2C+2012+PST&payment_status=Completed&charset=windows-1252&address_zip=75003&mc_shipping=0.00&mc_handling=0.00&first_name=Taki&mc_fee=0.01&address_country_code=FR&address_name=Taki+BIBELAS&notify_version=3.4&custom=ip%3D81.57.71.151&payer_status=verified&business=Info%40pixifishfilms.com&address_country=France&num_cart_items=1&mc_handling1=0.00&address_city=Paris&verify_sign=ADYAASJyHSKujxS.K8W1QX-RIlmGAQPjD6U9jWWMT6I6TT4zGxG5ci5X&payer_email=taki%40bibelas.com&mc_shipping1=0.00&txn_id=3TM2006475982052Y&payment_type=instant&last_name=Bibelas&address_state=&item_name1=dvd+test&receiver_email=Info%40pixifishfilms.com&payment_fee=0.01&quantity1=1&receiver_id=U9T7YZA6LXSBJ&txn_type=cart&mc_gross_1=0.01&mc_currency=USD&residence_country=GB&transaction_subject=ip%3D81.57.71.151&payment_gross=0.01&ipn_track_id=ca23e8b57e49f&

[02/13/2012 3:43 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[02/13/2012 3:43 PM] – SUCCESS :IPN successfully verified.

[02/13/2012 3:43 PM] – SUCCESS :Creating product Information to send.

[02/13/2012 3:43 PM] – SUCCESS :Transaction Type: Shopping Cart

[02/13/2012 3:43 PM] – SUCCESS :Number of Cart Items: 1

[02/13/2012 3:43 PM] – SUCCESS :Item Number: 2

[02/13/2012 3:43 PM] – SUCCESS :Item Name: dvd test

[02/13/2012 3:43 PM] – SUCCESS :Item Quantity: 1

[02/13/2012 3:43 PM] – SUCCESS :Item Price: 0.01

[02/13/2012 3:43 PM] – SUCCESS :Item Shipping: 0.00

[02/13/2012 3:43 PM] – SUCCESS :Item Currency: USD

[02/13/2012 3:43 PM] – SUCCESS :Download Link :

dvd test – This product does not have any downloadable content

[02/13/2012 3:43 PM] – SUCCESS :Product Email successfully sent to taki@bibelas.com.

[02/13/2012 3:43 PM] – SUCCESS :Notify Email successfully sent to bibelas@gmail.com.

[02/13/2012 3:43 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[02/13/2012 3:43 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[02/13/2012 3:43 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[02/13/2012 3:43 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[02/13/2012 3:43 PM] – SUCCESS :Paypal class finished.

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[admin]

eStore is sending the payment to the correct email address (info@pixifishfilms.com) fine. Check the following parameter in the debug file that you shared above (it tells you which account the money was sent to):

receiver_email=Info%40pixifishfilms.com

The money got deposited in the above email address but that doesn’t mean that PayPal will use this address in the receipt that it sends to the Buyer. This comes from what you configure as your support email address in PayPal for your Business details. Your PayPal profile is configured to show the lightbox one in the receipt which is what it’s doing. You most likely didn’t update your support email address which is still pointing to the old address! PayPal is using this address when it sends the receipt to your buyer. Go to your PayPal profile and make sure you have no trace of your old email address.

[Taki]

I did, There is only one place to add or change email in Pay Pal that I know of. It is in My Account / Profile / Add or Edit Email.

There is only one email in the list and it is not the Lightbox one. I called them and they said the they only had the one email.

What is a support email ? I could find any such thing.

[Taki]

I found in on a PayPal forum. Phoning them I could not find anyone who knew anything about it. I had to change the Customer service email and to do that I had to modify the business name. Thanks

[Author]

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