Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › 504 Gateway tiemout – too many photos
- This topic has 8 replies, 3 voices, and was last updated 6 years, 7 months ago by admin.
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March 27, 2018 at 10:34 am #14799mihalpMember
Hi!
We are facing a problem with galleries, wich contains about 3000 photos and we have about 200 users listing galleries. I allready contact our web hosting and we find out that plugin is causing 504 error. We really need help, at first we didnt expect those problems, but now we have to change something about selling metod. Are there any solutions for your plugin, to speed it up or something?
Thank You!
March 27, 2018 at 3:02 pm #77588wzpModeratorI allready contact our web hosting and we find out that plugin is causing 504 error.
What was the hosting provider’s explanation?
March 27, 2018 at 4:03 pm #77589mihalpMemberEverything works fine, other pages are loading ok, but when it comes to gallery page where plugin is involved, page collapses. Currently, there are about 18.000 photos uploaded, the biggest gallery has 3.200 photos.
March 27, 2018 at 4:11 pm #77590mihalpMemberThis is what provider said. Plugin is causing collapses.
Can you check our page and do some look around?
Thank you!
March 27, 2018 at 4:38 pm #77591wzpModeratorPlease provide a live URL link, and instructions on how to observe the problem.
March 28, 2018 at 8:31 am #77592mihalpMembercan you add this to your host:
193.9.21.171 primafoto-sp.si
Live page is currently redirected to other ip (old page).
link to first album: primafoto-sp.si/slike-s-prireditev/maturantski-ples/
and there are galleries/albums in it.
Please let me now, if you’ll need admin credentials.
Thank you!
March 29, 2018 at 7:21 am #77593adminKeymasterYou shouldn’t put 3200 photos in one gallery in my opinion. Specially when you don’t have a dedicated server to process it. The limitation comes from your server’s capability to process those photos. The plugin is going to have a hard time if the server falls over when it tries to process all those photos in one go. You can’t tell the plugin to process all those images in one gallery but then not give it the processing power it needs. This is why its collapsing.
Only 2 solutions for this:
#1) You should break your galleries into smaller ones with just a few hundred photos so your server can process it.
OR
#2) Upgrade your server to a more powerful server that can handle the large number of photos that you are configuring in one gallery.
March 31, 2018 at 11:00 am #77594mihalpMemberThenk you for reply!
Is it possible to activate extra license for testing on another server for about 1 week? I don’t want to lose my settings inside plugin on current site.
Thank you!
April 1, 2018 at 5:50 am #77595adminKeymasterYou can activate your key on a test site now.
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