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503 error on /affiliate-portal/ – new install

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › 503 error on /affiliate-portal/ – new install

  • This topic has 2 replies, 3 voices, and was last updated 4 years, 8 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • August 19, 2020 at 3:10 am #15647
    theselfcentre
    Member

    I’m getting a 503 service unavailable error with trying to bring up [cbdoilscanada.com/affiliate-portal]

    I can get to [cbdoilscanada.com/wp-content/plugins/wp-affiliate-platform/affiliates] and register

    The following warnings show up in the logs:

    [19-Aug-2020 03:05:34 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home/cbdoilscanada/public_html/wp-content/plugins/wp-affiliate-platform/wp_affiliate_platform1.php on line 12

    plugin version: 6.3.4

    WP version: 5.5

    August 19, 2020 at 8:53 pm #80881
    wzp
    Moderator

    There shouldn’t be any reason for why the Error 503 occurs, that is plugin related. Does deactivating or uninstalling the plugin have any effect? What other plugins are you using?

    August 19, 2020 at 11:54 pm #80882
    admin
    Keymaster

    You need to show that 503 error to your hosting provider. That URL seem to be triggering a rule on that server which is treating it as a “maintenance activity”. You hosting provider should be able to solve that. Then when you can see your WordPress page by going to that URL, we can check if there is any particular issue from the plugin’s side.

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