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The PDF stamper gives a 502 Gateway error on the download link. The email download link works fine for some reason.
I tested: there is no error without the plugin. And my site meets the requirements, I used the plugin checker. My host is WPEngine.
I saw this thread on this issue: https://support.tipsandtricks-hq.com/forums/topic/pdf-stamper-getting-502-gateway-error
Has this been resolved?
I am using the most recent version of the pdf stamper plugin, downloaded today. [http://lsathacks.com/books/] is the url of the store. I can provide a testing coupon if you PM me (I don’t want to make it public).
Update: The stamping works inconsistently. I’ve had it fail via email. I’ve never had it work with the regular download link or manual stamping.
In the case of the referenced thread, the user was trying to host the file being stamped on a CDN. The PDF Stamper requires the source and destination files must be hosted on the same system the plugin is installed on (See first question):
So, are you trying to stamp files not hosted on the same machine as the plugin?
Ah, that’s it. WPEngine automatically moves pdfs to my CDN. So I’m guessing the solution is to contact them and create an exclusion for the pdfs I want stamped?
Ok, they said they can do that.
By the way, is there a way to only stamp certain files? I’m using woocommerce. There are some things that I sell that I don’t want to stamp. I checked the pdf stamper docs and menus and couldn’t find anything on this.
It will only stamp the PDF files. You want an option so you can exclude some PDF files from being stamped?
Yes, exactly. For some pdf files, I am a reseller, and the licensor wants them stamped. For others, that I make myself, I don’t care about stamping them and would like to deliver them as they are.
Is this possible?
If you were using eStore, there is an option to selectively stamp files. Maybe the @admin can add a similar option for WooCommerce.
That would be excellent. It’s a major feature for me – there are many pdfs I don’t want to stamp, and woocommerce has worked well and I don’t want to switch platforms.
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