500 internal server error

Tagged: order time

This topic has 8 replies, 5 voices, and was last updated 12 years, 7 months ago by wzp.

Viewing 9 posts - 1 through 9 (of 9 total)

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January 20, 2011 at 2:07 pm #2539

melemel
Member

Like others before me, i am getting this error when clicking on the paypal checkout button in my sidebar shopping cart. Here’s the page: [http://www.hometownsupersound.com/?page_id=6]

I’ve read other forum posts about this. This is what i’ve gleaned and tried to check..

My chmods are on 755 and 644 for the estore plugin directory (is this correct?).

I dont have any ” marks in my product name.

I tried changing my permalink structure but it didn’t work, as apparently my .htaccess file isnt writable. I don’t hav an .htaccess file anyway within on my server, even with hidden files showing in my ftp. So I can’t tell if that is the problem either.

I’ve been sitting here for hours getting squinty eyes trying to fix this, can you please help?

EDIT: this only happens with the cart – a buy now button takes you straight to paypal with no problems. I’m using WordPress 3.0.4.

January 21, 2011 at 3:54 am #28205

wpCommerce
Moderator

I’m guessing that you are using two types of URLs on your site.

Please have a look at the “Incorrect server setup” section of the following post –

https://support.tipsandtricks-hq.com/forums/topic/paypal-says-your-shopping-cart-is-empty

January 21, 2011 at 5:28 am #28206

amin007
Participant

Just adding to this thread:

https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error

January 21, 2011 at 12:34 pm #28207

melemel
Member

Thansk guys, I just looked at the incorrect server setup section, and yes i did have two different URLs – one was missing the “www”. So I fixed it but it didn’t solve the problem.

Any other advice? Ideally don’t want to go back to using e-junkie after paying for this plugin, as it seems to have great potential.

January 21, 2011 at 12:49 pm #28208

amin007
Participant

When you hit an internal server error it means some parts of your web server is not configured correctly. The actual issue is written in the server log that only your hosting provider has access to. Unless you can tell us what that log file is saying we don’t even know what issue you are faced with.

January 21, 2011 at 12:52 pm #28209

melemel
Member

Ok i’ll contact my host and see if i can get a log file. Thanks for your help so far

January 21, 2011 at 3:23 pm #28210

melemel
Member

Ok, my host said this

“

This file/folder is writeable by group.

//public_html/wp-content

Change this value and then try running your script again. “

I thought – huh, i’ve already done that, but actually though the plugin folder was at 755, my wp-content folder was at 777 (god knows why, ive been fiddling around with all sorts and forgot to change it back).

And voila – problem solved. Just goes to show – must double check these things!

November 3, 2012 at 5:06 pm #28211

dllsoftware
Member

The time for my paypal orders are 7 hours earlier than the real time. I have setup my proper time zone in paypal. How can I get the time to properly reflect the central standard time zone ?

Thanks,

Dan

November 3, 2012 at 9:31 pm #28212

wzp
Moderator

Where is the server located?

Does WordPress think it is in the (GMT-6) Central Standard Timezone?

It sounds like, from your description, the server is running off Zulu (GMT) time. Maybe this might help:

http://en.support.wordpress.com/settings/general-settings/

https://support.tipsandtricks-hq.com/forums/topic/setting-a-different-timezone-for-time-calculation-in-the-plugin
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