Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › 404 Error When Updating General Settings
- This topic has 11 replies, 6 voices, and was last updated 13 years, 4 months ago by
admin.
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AuthorPosts
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September 1, 2011 at 2:30 pm #2032
ardeckard
MemberI am trying to update the General Settings in the Affiliate platform, but I keep getting a 404 error for this link:
[http://www.thethriftymama.com/wp-admin/admin.php?page=wp_aff_platform_settings]
Could someone please advise? Thanks!
September 1, 2011 at 7:11 pm #36082ardeckard
MemberCould someone please help me with this? I’m so frustrated not being able to use the plugin.
September 1, 2011 at 8:59 pm #36083wzp
ModeratorAmin, who is best able to assist you, is in the GMT+10 timezones. Please be patient.
If you need “emergency access” to your WP admin dashboard, you could try using FTP to delete the Affiliate plugin directory; but that would also destroy any evidence of what might be going on.
September 1, 2011 at 9:53 pm #36084ardeckard
MemberThanks. Looking forward to the reply.
September 2, 2011 at 12:32 am #36085ardeckard
MemberGot it fixed. Got the hosting guys to fix my mod security rule issue.
September 2, 2011 at 12:33 am #36086wzp
ModeratorHow did you fix it?
May 14, 2012 at 3:15 am #36087weldingscience
MemberI am getting the same issue it redirects to 404 page. Whats the quick fix for this?
May 14, 2012 at 3:28 am #36088admin
KeymasterThis could be coming from a plugin conflict. Please do this test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
June 22, 2012 at 9:19 pm #36089benlibb
MemberI get the same 404 error and it seems to be associated with WordPress Firewall 2. Is there anyway to white list the affiliate plugin so that they can be used together?
June 23, 2012 at 5:57 am #36090admin
KeymasterUncheck the following option from the FireWall 2 plugin and that should help:
Block WordPress specific terms (wp_, user_login, etc.) in application parameters.It is annoying to have that option which makes it to any other plugin can’t use the “wp_” keyword. In a WordPress system, it is common for plugin developers to use “wp_” as a shorthand for WordPress.
July 6, 2012 at 2:18 pm #36091blankson
MemberI am also getting the same 404 error and cannot update the basic settings. I tried deactivating a few of the less-used plugins on our site, but the rest we use regularly. Can I get help taking a look at what’s going on??
July 7, 2012 at 1:02 am #36092admin
KeymasterWhat version of the affiliate plugin are you using? Are you using any firewall plugin?
This is most likely coming from a mod security rule issue on your server. Who is your hosting provider?
Please do the test mentioned in the following post and let me know how that goes:
https://support.tipsandtricks-hq.com/forums/topic/404-after-i-save-settings
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