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404 Error When Updating General Settings

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › 404 Error When Updating General Settings

Tagged: 404 error when saving general settings

  • This topic has 11 replies, 6 voices, and was last updated 10 years, 8 months ago by admin.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 1, 2011 at 2:30 pm #2032
    ardeckard
    Member

    I am trying to update the General Settings in the Affiliate platform, but I keep getting a 404 error for this link:

    [http://www.thethriftymama.com/wp-admin/admin.php?page=wp_aff_platform_settings]

    Could someone please advise? Thanks!

    September 1, 2011 at 7:11 pm #36082
    ardeckard
    Member

    Could someone please help me with this? I’m so frustrated not being able to use the plugin.

    September 1, 2011 at 8:59 pm #36083
    wzp
    Moderator

    Amin, who is best able to assist you, is in the GMT+10 timezones. Please be patient.

    If you need “emergency access” to your WP admin dashboard, you could try using FTP to delete the Affiliate plugin directory; but that would also destroy any evidence of what might be going on.

    September 1, 2011 at 9:53 pm #36084
    ardeckard
    Member

    Thanks. Looking forward to the reply.

    September 2, 2011 at 12:32 am #36085
    ardeckard
    Member

    Got it fixed. Got the hosting guys to fix my mod security rule issue.

    September 2, 2011 at 12:33 am #36086
    wzp
    Moderator

    How did you fix it?

    May 14, 2012 at 3:15 am #36087
    weldingscience
    Member

    I am getting the same issue it redirects to 404 page. Whats the quick fix for this?

    May 14, 2012 at 3:28 am #36088
    admin
    Keymaster

    This could be coming from a plugin conflict. Please do this test:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    June 22, 2012 at 9:19 pm #36089
    benlibb
    Member

    I get the same 404 error and it seems to be associated with WordPress Firewall 2. Is there anyway to white list the affiliate plugin so that they can be used together?

    June 23, 2012 at 5:57 am #36090
    admin
    Keymaster

    Uncheck the following option from the FireWall 2 plugin and that should help:

    Block WordPress specific terms (wp_, user_login, etc.) in application parameters.

    It is annoying to have that option which makes it to any other plugin can’t use the “wp_” keyword. In a WordPress system, it is common for plugin developers to use “wp_” as a shorthand for WordPress.

    July 6, 2012 at 2:18 pm #36091
    blankson
    Member

    I am also getting the same 404 error and cannot update the basic settings. I tried deactivating a few of the less-used plugins on our site, but the rest we use regularly. Can I get help taking a look at what’s going on??

    July 7, 2012 at 1:02 am #36092
    admin
    Keymaster

    What version of the affiliate plugin are you using? Are you using any firewall plugin?

    This is most likely coming from a mod security rule issue on your server. Who is your hosting provider?

    Please do the test mentioned in the following post and let me know how that goes:

    https://support.tipsandtricks-hq.com/forums/topic/404-after-i-save-settings

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