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[Resolved] 404 error when accessing logs after moving site

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › 404 error when accessing logs after moving site

  • This topic has 6 replies, 2 voices, and was last updated 3 years, 11 months ago by ocgsmi.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 14, 2021 at 4:46 am #83347
    ocgsmi
    Participant

    The email sent by the store is not arriving. The site was just moved from orgsmi.info to ocgsmi.org. ocgsmi.info is now parked on ocgsmi.org, it was a url used for development.

    All other URLs work and the wp site works perfectly.

    The email worked before the move. I get a 404 error when accessing the logs. My guess is the plugin is looking for the logs at the old site, but I can’t find where the setting for how the plugin accesses the logs is.

    How do I fix this?

    July 14, 2021 at 7:48 am #83348
    ocgsmi
    Participant

    Added information:accessed logs in cpanel file manager. last information written to logs before move. Nothing since.

    July 14, 2021 at 1:14 pm #83349
    wzp
    Moderator

    My guess is the plugin is looking for the logs at the old site, but I can’t find where the setting for how the plugin accesses the logs is.

    Except for the domain change; is everything else the same, as in directory structure, etc? Use MySQL to search the database tables for any instances of the “old” domain and apply the appropriate updates.

    • This reply was modified 3 years, 11 months ago by wzp.
    • This reply was modified 3 years, 11 months ago by wzp.
    July 14, 2021 at 1:39 pm #83352
    ocgsmi
    Participant

    Have already done this. There are no instances of the old domain name.

    July 14, 2021 at 1:40 pm #83353
    ocgsmi
    Participant

    also, no directory change. The site is exactly the same as before except the url changed from name.info to name.org.

    July 14, 2021 at 4:31 pm #83354
    wzp
    Moderator

    I get a 404 error when accessing the logs.

    When the error occurs, is the URL in the browser’s address bar, what you would expect?

    July 15, 2021 at 8:43 am #83357
    ocgsmi
    Participant

    OK, did a hand edit of sql. Errors fixed. Thanks.

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