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Hello! I’m using eMember 6.4.5 and I have been having quite of bit of difficulty adding in new membership level names. I tested in Chrome and Safari. I would enter my membership level name of “charter” fill out the details and when I clicked submit nothing would happen. I tested the same in IE and as soon as I got passed the 4th character in the word “charter” in the membership level field Internet Explorer 8 threw a JavaScript error noted in the bottom left of the browser:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Tablet PC 2.0; Creative AutoUpdate v1.40.01)
Timestamp: Sun, 22 May 2011 18:31:24 UTC
Message: Access is denied.
Line: 138
Char: 355
Code: 0
My guess is this was happening in the other browsers.
If I just typed “char” as the membership level name and clicked submit the level was accepted and created.
Any help would be greatly appreciated.
The membership level names need to be unique so there is a javascript checking there that checks to see if the name has been taken already or not. You most likely have Javascript conflicts inside your dashboard which is causing the conflict. This post will help you identify:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Hi Amin, thanks for the reply. I’m using the WordPress 2010 theme and just be clear – it doesn’t matter what I type in the membership level name field – I could put in the field “psctgq” or “LLLLL” – and as soon as I type in the “g” or the fifth “L” IE throws the JS error.
I’ve deactivated every plugin (the good bad and ugly) and it is still giving me the JS error.
I’ll keep digging around.
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