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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › 2checkout payment gateway sandbox payment not working
Tagged: 2checkout, payment gateway
I have enabled the sandbox mode as mentioned here:
http://help.2checkout.com/articles/Knowledge_Article/Error-Code-PE102
But I keep receiving the error. You can see the test page of the website:
[http://cms.getfriday.com/meditacionmental/test/]
The checkout link goes to 2checkout.com/checkout/purchase instead of sandbox.2checkout.com/checkout/purchase
What could be the issue?
2Checkout used to use a field called “demo” to flag a transaction as a sandbox transaction. Our plugin sets that flag when you enable the sandbox mode. So the chekcout would still go via the main URL but the transaction would be a demo/test transaction.
This still works as I checked it just now. However, maybe they are now starting to transition some accounts to force the new sandbox.2checkout.com/checkout/ URL for sandbox transactions. I will make a change in the plugin to use this new URL for 2Checkout sandbox mode. I will get back to you with an update.
FYI – If you wanted to test a transaction, you can set a product to $1 then do a live transaction.
I tried a test after changing the URL in my test environment. Surprisingly, the new URL doesn’t work for me. The existing implementation works fine (I can do a demo sale via the current implementation). So the existing implementation for testing still works for sure.
So I suspect one of the following is causing an issue in your case:
Account is not approved to sell.
Account has been closed.
Nonexistent seller, or an invalid value for “sid” or “x_login” was passed in.
Set the plugin to live mode then do a $1 live transaction so we know for sure that your 2checkout account details are correct and the account is no in some kind of a pending state.