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2checkout payment gateway sandbox payment not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › 2checkout payment gateway sandbox payment not working

Tagged: 2checkout, payment gateway

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 1 month ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • May 24, 2016 at 8:30 am #13499
    aisalifeinnovations
    Member

    I have enabled the sandbox mode as mentioned here:

    http://help.2checkout.com/articles/Knowledge_Article/Error-Code-PE102

    But I keep receiving the error. You can see the test page of the website:

    [http://cms.getfriday.com/meditacionmental/test/]

    The checkout link goes to 2checkout.com/checkout/purchase instead of sandbox.2checkout.com/checkout/purchase

    What could be the issue?

    May 25, 2016 at 3:41 am #73296
    admin
    Keymaster

    2Checkout used to use a field called “demo” to flag a transaction as a sandbox transaction. Our plugin sets that flag when you enable the sandbox mode. So the chekcout would still go via the main URL but the transaction would be a demo/test transaction.

    This still works as I checked it just now. However, maybe they are now starting to transition some accounts to force the new sandbox.2checkout.com/checkout/ URL for sandbox transactions. I will make a change in the plugin to use this new URL for 2Checkout sandbox mode. I will get back to you with an update.

    FYI – If you wanted to test a transaction, you can set a product to $1 then do a live transaction.

    May 25, 2016 at 3:53 am #73297
    admin
    Keymaster

    I tried a test after changing the URL in my test environment. Surprisingly, the new URL doesn’t work for me. The existing implementation works fine (I can do a demo sale via the current implementation). So the existing implementation for testing still works for sure.

    So I suspect one of the following is causing an issue in your case:

    Account is not approved to sell.

    Account has been closed.

    Nonexistent seller, or an invalid value for “sid” or “x_login” was passed in.

    Set the plugin to live mode then do a $1 live transaction so we know for sure that your 2checkout account details are correct and the account is no in some kind of a pending state.

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