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2 confirmation emails sent and user not added to Aweb list when confirmed.

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › 2 confirmation emails sent and user not added to Aweb list when confirmed.

  • This topic has 3 replies, 2 voices, and was last updated 14 years, 3 months ago by amin007.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 31, 2011 at 5:46 am #2606
    miles
    Member

    I’m using the [free_rego_with_email_confirmation] method and my results have had me confused for over a day now.

    My configuration looks like…

    1. Trigger Rule: From:[^n|.]+melanie@ask-angels.com

    2. From Email Address: Melanie <melanie@ask-angels.com>

    3. eStore Version: v 6.0.5

    Here is what is happening….

    The first oddity is when someone submits the ‘free rego’ form they receive 2 emails asking them to confirm…

    Second issue is upon confirming the link, the user is not being added to the Aweber email list.

    Lastly, after submitting the second registration form, there is no final “Your registration is now complete!” email being sent.

    I have been watching videos, and reading help files, but I’m unable to get this working on my site and I’d really appreciate some assistance.

    Thank you.

    January 31, 2011 at 6:31 am #28535
    amin007
    Participant

    Do you have the “Enable parser for all lists in this account” field checked in your AWeber parser?

    Have you saved the settings in the “Email Settings” tab of the plugin?

    February 1, 2011 at 12:14 am #28536
    miles
    Member

    Email settings have been saved. Regarding the enable parser for all checkbox, I have clicked it and clicked save, receive confirmation that status is updated and then if I click in edit parser, it does not show the box is checked. I have tried repeatedly to no effect.

    Could there be some setting that is not allowing me to enable the parser for all lists?

    Thank you for your continued assistance.

    February 1, 2011 at 4:30 am #28537
    amin007
    Participant

    This is an AWeber thing so they will be able to answer best. You should be able to contact AWeber and ask them why that checkbox is not holding its value.

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