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Reply To: eStore – Digital and Hard goods

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore – Digital and Hard goods › Reply To: eStore – Digital and Hard goods

July 10, 2012 at 2:58 am #16023
cgparkhouse
Member

Order management automation – how to do refunds?

I’ve been using PayPal to do the refund. However there is no connection to WP eStore order management. So an order status show as ‘completed’ rather then ‘refunded’

Also I am using WP Affiliate and Affiliate Sales/Comm data also does not register refunds.

I have ‘Use Automatic Commission Reversal’ checked in the WP Affiliate Settings page.

Am I doing something wrong – what are your suggestions for doing refunds and having the system automatically show the correct status and reports?

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