There is a customer only support forum for Tips and Tricks HQ premium products where the developers reply to your questions. You can post your issue(s) in this forum.
It is a good idea to search the forum before you post a new issue as there is a good chance that the issue you are having have already been posted and resolved. We try to reply within 24 hours on weekdays.
Click on the following link to visit the customer only support forum.
You can register on the forum with the email address that you used to purchase the product.