Search Results Issues

[kmk293]

I have 2 issues:

1) For the [wp_eStore_product_search] search resluts, the link to the product page isn’t working properly. When I hover over the link my pointer doesn’t turn into a hand, it turns into the “I” (not sure what the technical term for this is) as if i’m about to enter text into a field. When I click it does nothing. How do I get this link to take me to the product page?

2) For the [wp_eStore_product_search_with_add_to_cart_button] search results, the link to the product page DOES work properly. When I click “add to cart”, the product appears in the cart widget in my sidebar. However, when I click on the link in the widget to view the product, it doesn’t take me to the product page, it takes me to the page where I clicked add to cart. When the buyer click the widget link, it takes them to the search page with no results. Is there any way to modify the widget so the link returns the buyer to the product page URL that is entered in the back end?

Thanks so much! I love this plugin! The support is absolutely amazing!

[admin]

Bear in mind that the search result will only have link to the product details page if you have specified a URL for that product in the “Product Page URL” field of the product in question. So my question to you is, can you verify that you have filled out that field for each of your products?

[kmk293]

Yes, I do have a link in the “Product Page URL” field. As i mentioned, it works for the [wp_eStore_product_search_with_add_to_cart_button] shortcode but not for the [wp_eStore_product_search] shortcode, which is why i’m confused.

[admin]

Please post a link to the page where you have placed this shortcode. What version of eStore are you using?

[kmk293]

So after creating this test page I’ve realized something about the [wp_eStore_product_search] shortcode. The only link that doesn’t work is the first search result. If multiple products show up, then all of the product page URL links will work except for the very first one.

I’ve created a test page with both search functions:

http://www.pianokingdom.com/test-page/

Type into the search field “Kevin King” to see what i’m talking about.

For the second issue, if you type in “Kevin King” into the second search field, and click “add to cart” on any of the products, the product will move into the widget on the right. But when you click on the product URL in the widget it will bring you back to the test page. I want this link to take the buyer back to the initial product page.

I appreciate you a lot, this plugin rocks!

[kmk293]

Oh and i’m using eStore v5.9.9.5 and wordpress 3.2.1

[admin]

Thank you for the details.. makes it easy to see the issue. Anyway, it looks like the HTML code is broken for the first entry that gets displayed in the search result (this is why the browser cannot see that it is a link). Can you please do the following to make sure that this is not happening from some code modification:

Please do the following:

1. Deactivate and delete the currently installed version of the plugin(s).

2. Download a fresh build of the eStore extra shortcodes plugin from here:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

3. Upload and activate this version of the plugin(s).

Now test it out and let me know how it goes. Also, please just keep only the following shortcode on that page and nothing else (this will help isolate the coding error to that shortcode only):

[wp_eStore_product_search]

[kmk293]

Am I going to lose all of the products that I’ve uploaded?

[admin]

Nope, you never loose your products or settings data when you update the plugin with a fresh version. This is explained on the plugin installation and update documentation.

[kmk293]

Cool, thanks so much. I’ve deactivated, deleted, and re-installed both plugins and i’m still getting the same error(s). I updated the test page with just the [wp_eStore_product_search] shortcode per your request.

[admin]

Okay that would mean that something else before that shortcode is messing up the HTML and having a cascading effect. Please do this test and let me know what you find (do the theme test only… I don’t see this coming from a plugin):

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[kmk293]

Ok, I activated the default wordpress theme and i’m still getting the same issue.

[admin]

I have sent you an email to get site access so I can check it out.

[kmk293]

I have completed and submitted the form.

[admin]

Looks like you had a paragraph tag (<p>) around the shortcode which was messing up the HTML (I found this when I switched the editor view to HTML view). I removed it and then saved it and now the link for the first search result shows up fine.

[Author]

Posts