Paypal does not redirect automatically

[AronD]

Hi,

I made a test purchase with paypal, and after paying, paypal didn’t redirect automatically to my thank you page, it only showed a button “Return to 5 Perc a Sikerhez(which is my website’s name)”.

How can I set that makes Paypal automatically redirect to my thank you page, without the need to press the button mentioned above?

Thank you.

[amin007]

You have to turn on Auto return on your PayPal profile. There is a video on this page that shows you what to do:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

[wpCommerce]

You can also setup the PDT (Payment Data Transfer) feature in your PayPal account. After a payment it will allows you to redirect your customer to the “Thank you” page as well as provide the encrypted download link on the “Thank You” page. Please watch the video tutorial on how to setup PDT from the above link provided.

[cflyrun]

I have enabled PDT, and set the return page in the E-store settings. I’ve also set up that return page as the videos indicate. The video states that WP Estore will override the return URL specified in Paypal, which is GOOD, since I’ve got one Paypal account working for three websites.

However, when I make a test purchase, I make it all the way through to the last page, when Paypal tries to redirect; it says “Sorry — your last action could not be completed”. I’ve got all the settings in Paypal correct, and it *is* redirecting for my other three sites, just not this one

Any advice? I do get the emails of my purchase, and the download link, and all that – it just never redirects to the thank you page.

[Chris]

This same thing happened to me as described by “cflyrun”. I also re-checked all the settings WP eStore and in PayPal (auto return and PDT settings), and ran a live transaction twice (using actual credit card). Happened both times.

[amin007]

@cflyrun and Chris, Its a problem with PayPal… nothing we can do on our end. Here are some clues…

So far I have found 2 possible issues. One is frames pages sometimes cause the error. If you are loading your site in a frame then PayPal doesn’t like it and can give this error.

The other is PayPal cookies. Evidentially, PayPal is having trouble reading their own cookies. Try clearing your cookies.

Sidenote: Please note that PayPal doesn’t auto redirect the user if he/she paid via a credit card on the PayPal site (in this event the user will have to click on the “return to merchant” link to get to your thank you page. There is basically no way to automatically redirect the user for when a payment is made via credit card (This is how PayPal works in terms of credit card payments accepted on the PayPal site).

[cflyrun]

I’m continuing to test.

Cleared Paypal cookies, still have the problem.

Changed the Estore code to open the Paypal payment in a new window, still get the error.

So it can’t be frames, and it can’t be cookies

Any other way you know to work around this? Everything else works great, just need to know how I can get around this error page. I do run several ecommerce sites in to one Paypal account, and the return URL in Paypal is set to another site; I’ll see if changing it to this site works….

Thanks,

Daisy

[sixtyorb]

I just called PayPal regarding transactions not redirecting back to my web store and they said it’s a known issue for the past couple of weeks and they are trying to fix it on their end.

[Ivy]

Hi, Thank you sixtyorb for the update from PayPal it’s good to know this information.

cflyrun, You should not have to change the URL in your PayPal account as the eStore will override the return URL with the one you have specified in the setting of the eStore. This way you can have more than one store/site selling from the same PayPal account.

Are the emails getting sent out okay with the links in it?

[cflyrun]

Yep, emails are getting sent out. For the time being, I’ve solved the issue with a buy now button rather than a shopping cart button. I’m not sure why one would work and the other doesn’t, but that’s OK Once I have more than one digital product, I’ll see about going back to the cart button, but for now I’m OK.

Thanks!

[h]

Hi,

Is this information still accurate or is it old? Im having the same problem, with no auto redirect after payment with card.

Best regards,

H

[Author]

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