Download links does not work

[Anders]

The download links sent to customers doesn’t work. I just get a page that says “Invalid Product Download Request!”

I am using NextGen gallery with the “auto” template and only one product configured (only defined a price). I have set up everything according to the directions on tipsandtricks-hq.com. Have anyone experienced something similar / what are common reasons for this error?

Hope someone can help me out!

Best,

Anders

[wzp]

“Invalid Product Download Request” means that the product ID in the encrypted link does not match the product ID in the database table. Either the link was corrupted, or the product could not be found in the database.

If you were to create a free download button that points to that same product, does it work?

[Anders]

Hi,

I decided to make actual products for each product/file instead of using the automated approach with a “base product” that is possible when you integrate with NextGen gallery …and that works like it should.

I wanted visitors to be able to purchase more than one file at the time and the standard shopping cart.

[jerm821]

I have a NextGen gallery of 250+ photos and cannot create each one by hand. I have used the Add to Cart option and have ensured that I have things set up as per the videos and documentation. Each time I test this, I get the following error:

Invalid Product Download Request!

Your help is appreciated.

[amin007]

Please post a link to the page where you have the gallery with the buttons. What version of eStore do you have?

[hw]

Hi,

I have the same or similar problem and was wondering if there was any solution.

We are building our image library with 800 odd images. It would have been a big issue to create each product one by one manually and key in each individual download links.

This is why the automatic option seemed to be a great option.

However I can’t figure out how to generate individual download links fore each images automatically. Everything is built on one product-template and it looks like I only can specify one “Digital Product URL”/product-template.

Is there any way to specify only the folder and the auto-option picks up the file names?

Any help is much appreciated.

[amin007]

To test if a WP eStore download is working or not you simply have to create a test product then generate an encrypted link from the “Admin Menu” for that product and test the download. If the encrypted download works for one product then it will work for all products.

You can’t generate links for nextgen gallery images unless you use the generic NextGen gallery integration method explained here:

http://www.tipsandtricks-hq.com/wordpress-estore-and-nextgen-gallery-integration-create-photo-shop-1200

[hw]

Thank you for your quick reply,

Yes, the product download works fine, but it only can download one specific image, the one that I specified for the (blank)template product. Actually I was a bit confused as because one template applies for all, I obviously cant specify a full link(with the file name) but the file path to the folder that contains all images.

I was hoping that there would be a solution like “http://domainname.com/images/wp-content/gallery/{product_name}.jpg” to prevent us from creating 800 different product with the links individually.

I have noticed that in the email I receive after the purchase is a section: “Product Name: imagename” which is great. I was wondering if it would be possible to use this information or php variable ($image_name or similar) somewhere in the code, where the “Digital Product URL” is being given to an other variable? And give only the path to the folder to the “Digital Product URL” in the back end interface in WordPress.

Sorry if it all sounds a nonsense, I was just trying to think of possible solutions, there are any realistic.

Many thanks, I really appreciate your help.

[wzp]

I suppose you could use an Excel macro to create a CSV file that could be imported into eStore’s product table, via phpMyAdmin. You’d have to ensure that the imported entries are compliant with the existing tables.

[juliendizdar]

Hello,

same problm

“Invalid Product Download Request!”

I have contact tipsandtricks-hq, he said that “estore don’t have a problm but my nextgen gallery plugin rename original picture with suffix _backup. “

“he said he should not !”

But the problm is that all new nextgen gallery use this system, when you upload picture :

for exemple, i upload photoxxx.jpg :

– original image renamed with suffix _backup (HQ image) ex : photoxxx.jpg_backup

– resized image keep orignal name of the picture ex : photoxxx.jpg

– for thumbs, image renamed with prefix thumbs ex : thumbs_photoxxx.jpg

If anyone have tips, your welcome

[wzp]

At this time, the best advice is to use an external script to synchronize the database with the actual file names.

[juliendizdar]

ok, but the problm is that customer download unusable file …

Because Original picture (HQ) have the name “picture.jpg_backup”

[wzp]

Ah, so the user ends up having to rename the file back to a .jpg extension…

I’m not a Nextgen expert, but it seems that this behavior should be configurable. Have you tried the Nextgen support forum?

http://wordpress.org/tags/nextgen-gallery?forum_id=10

[juliendizdar]

http://wordpress.org/support/topic/plugin-nextgen-gallery-original-image-saved-after-resize?replies=3

[juliendizdar]

I think that estore has not been maintained according changes of nextgen gallery.

I foolishly read the site and ordered your plugin.

But I’m starting to believe it will never work.

I have to find another solution.

I lost a lot of time …

[Author]

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