Clickbank integration, email not being sent, stamped file not being created

[katn401]

Sorry I’m asking for so much help! But I can’t figure this out.

I was using PayPal, and that’s been working perfectly. But, now I’m trying to integrate Clickbank but when I test my checkout process (with Clickbank’s sandbox CC #) the transaction works, but a file is never stamped, and an email never sent.

I have:

• Activated Clickbank integration in my settings, and added my secret key.
• I have added the shortcode [pdf_stamper_clickbank_purchase] to my Thank You page
• edited my clickbank-config.php file to include the path to my pdf: `<?php

  $pdf_stamper_clickbank_items = array(

  ‘1’ => ‘http://how-to-gimp.com/XXXXXXX/XXXXXXX/XXXXXXX/XXXXXXX/XXXXXXX/Before-and-After-ebook.pdf&#8217;

  );`

• I am able to manually stamp files successfully. But, when I go through the checkout process, no file is stamped, and no download email is sent.

I know there must be something I’m missing, can you help? Thank you so much for your time!

[admin]

You have the following checkbox checked in your PDF Stamper settings?

Enable ClickBank Integration

and you entered your correct “ClickBank Link Security Secret Key” in the settings?

Do you see any kind of error message when you land on the “Thank You” page after making the payment on ClickBank?

[katn401]

Yes,I have the Enable ClickBank Integration tickbox checked, and the correct secret key is in the settings.

I’m not getting any error message. The checkout process is working (except that a pdf is not stamped, and the download link email is therefore not sent.)

I’m using S2Member along with ClickBank, and the PDF Stamper. S2Member has a built in ClickBank ‘thank you page’ and in order to use a custom thank you page, you must rout the return from ClickBank through their thank you page, I’m guessing so all of the correct variables get passed?

[katn401]

EDIT -sorry unnecessary post.

Edit again- I thought I might as well use this post since I already made it

If I wanted to try using S2Member’s default ‘thank you page’ do you think that would help? It’s not a ‘wordpress page’, so I think I would need the un-shortened version of the [pdf_stamper_clickbank_purchase] shortcode to stick in their page template.

The thank you URL would be something like this: [http://how-to-gimp.com/home/?s2member_pro_clickbank_return=1]

I’m not a programer (that’s probably obvious!) so maybe I’ve got this all wrong… but it’s just an idea I would like to try. Thanks again for all of your help! I’m so glad you guys have great customer service

[admin]

Yep, that would be the issue. When ClickBank sends you to the “Thank You” page it appends some data in the URL like the following:

[http://how-to-gimp.com/thank-you/?cname=somename&cbreceipt=XYZ123&item=1&……]

PDF Stamper relies on those data being there so it knows to process it. If those values are missing then it won’t process anything.

Does the URL look like the example above when it finally gets redirected to the PDF Stamper thank you page from the other plugin?

[katn401]

I’ll do some testing today and let you know hat the URLs look like. Thanks!

[katn401]

When I use the S2Member standard Thank You page, the URL looks like this:

[http://how-to-gimp.com/home/?s2member_pro_clickbank_return&s2member_paypal_return=1&s2member_paypal_proxy=clickbank&s2member_paypal_proxy_use=standard-emails%2Cty-email&s2member_paypal_proxy_verification=1335721311-f2c1de230f3d75c369f0f90efb88cfab]

I don’t know if it’s stripping the values WP PDF Stamper needs…. I’m confused as to why there are paypal mentions in there (maybe I have something set wrong… I’ll check on that).

I can’t test if the stamper works with this built in Thank You page, b/c I can’t put the stamper shortcode on the built in S2Member Thank You page (b/c it’s not a ‘wordpress page’). I would need regular code to add to S2Member’s Thank You PHP page.

**EDIT** I tried using: <?php echo do_shortcode('[SHORTCODE]');?> where SHORTCODE was pdf_stamper_clickbank_purchase in the PHP template for the built in S2Member Thank You page, but no dice. It still did not trigger the stamper.

I will check the URL that’s generated using my custom Thank You page (which I can add the shortcode to) but I have a feeling that the values you need won’t be there.

Thanks again for your help!

[neilward2]

I’m having the exact same problem. Same details as above except I’m not using and other plugin other than the PDF stamp with Clickbank integration. The link looks like the one mentioned above with the added characters rather than the simple /thank-you.

I’ve triple checked everything and I just can’t see why it’s not working.

Basically, when I land on the thank you page from clickbank, it allows me to just click on the download link straight away without any stamping and you get the original file with no stamp.

I’ev put this code on the thank you page: [pdf_stamper_clickbank_purchase], I’ve clicked the integrate CB check box and added the CB key (16 digit) in the settings, I’ve edited the clickbank-config.php doc too.

What am I missing here?

Thanks, Neil.

[katn401]

@Neil – I believe the stamper is supposed to email the user a download link to the stamped PDF… I didn’t think it could be set to stamp the file that’s in a download link on the Thank You page. (In other words, your Thank You page should not include a download link. Rather, an email with a download link to the stamped file should be sent to your customer.)

Did you check:

1) Your email and spam folder (the email you used to test your clickbank button) to make sure that you’re not getting stamped files there…

2) Check your Manage Stamped Files section of the WP PDF Stamper plugin to see if the stamped files are being generated..

Hope that helps, and sorry if I misunderstood the problem.

-Kat

P.S. If you can make the system work as Neil is trying to do, I would love to know how you do it, b/c that would be super cool.

[admin]

@neilward2, Kat is correct. the stamper can’t take a link from the “Thank You” page and stamp it. The way to specify your product file is explained in step 5 of this documentation:

http://www.tipsandtricks-hq.com/wp-pdf-stamper/wp-pdf-stamper-and-clickbank-integration-144

When the customer makes a payment, PDF stamper will take the appropriate PDF file for the product that was paid for and stamp it with the customer data and then email it to your customer.

[admin]

@Kat, do you mean something like what eStore does on the “Thank You” page?

[neilward2]

Kat – thanks, that’s helped me a lot as I didn’t realise that it was sent via an email. I checked but alas, no email.

Also, I checked the ‘managed stamped files’ folder and there isn’t anything there. It works for the manual stamping though.

Admin: I’m getting really frustrated now, 5 days I’ve been trying to get this up and running with a different problem everyday. Surely you can make this easier? And why is the Clickbank tutorial just a few lines of text? When the Paypal tutorial is a 20 minute long video and twice as simple – it makes no sense.

From your instructions: ‘Step 6: Once you are done editing the file (Clickbank config.php) with your product information you can upload this file to your server.’

– yes but how? And where do I upload it to within WP, there are so many options… please make this instruction more clear.

This is obviously what I’m missing then, re-uploading the php file with the updated information.

My product launch is way behind schedule now so I would appreciate a prompt reply and also a direct email support contact to get this sorted by today as opposed to a forum when I may be waiting a day for a reply, Thanks,

[admin]

This is why we make all of our documentations open to users so they can read it before they buy the product. The last thing we want is one customer thinking it works in a certain way and then it turns out that it works completely differently. Also, not all customer has the same level of skill with WordPress so the documentation helps you determine if you will be able to carry out the instructions before you buy the plugin. I have sent you an email to sort it out.

[katn401]

Sorry, I haven’t looked into eStore. I’ll give it a look sometime soon, but for now I’ve got bigger fish to fry. Mainly, I need S2member, Clickbank, and the Stamper to work together… and that’s not happening yet.

[macvel]

Hi Ivy,

I am having problems integrating Wp Stamper with click bank.

I noticed that when I put in the short code – [pdf_stamper_clickbank_purchase] on my thankYou page, this error “Error! Message: Cannot open /home8/heavenu6/public_html/lizellen/myfiles/product2.pdf ! Error Code: 1is displayed on the “ThankYou” page.

When I delete the short code from the page, click bank directs the purchaser to the ThankYou page and it opens up nicely.

Only trouble is, without the stamper and no download is available.

I checked the email, and no email was sent with the download link. I have followed all of the steps in the documentation including uploading the clickbank_config. php via ftp.

Manual stamping of the same file at the same location works. Would appreciate if you could help me out on this.

Mark

[Author]

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