Hi, I recently set up my cart on my checkout page and started selling tickets to an event. The tickets are $37.
People are having issues purchasing because (even with and without setting the max quantity to 1 per customer, i tried both) when they enter in a 1 in the quantity field in the cart 2 things are happening:
1 – they can’t see the number they are typing
2 – when they hit “apply” the total amount goes CRAZY. I tried it myself, added a $37 product to the cart, entered 1 in qty and hit apply and the price went from $37 to $167. Nothing else was in my cart, it was not a previously abandoned cart.
This is happening for a lot of customers and they are assuming I’m trying to scam them somehow. Please help!