There is a customer only support forum for Tips and Tricks HQ premium products that you can use to post your issues. It is a good idea to search the forum before you post a new issue as there is a good chance that the issue you are having have already been posted and resolved. We try to reply within 24 hours on weekdays.
If you register with the email address that you used to purchase the product then you won’t have any requests from us to verify your purchase.