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No download link on electronic purchase confirmation mail

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › No download link on electronic purchase confirmation mail

Tagged: digital products notification

  • This topic has 13 replies, 2 voices, and was last updated 13 years, 7 months ago by wzp.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • September 22, 2011 at 7:15 pm #4384
    Nur-Art
    Member

    Hi to all!

    I’ve got a problem.. all works well but when I try to buy a digital product on my web store, the plugin send me a mail with the confirmation but without the download link, it’s only written “name of the product – no downloadable item on this transaction”..

    I’m using the multiple selection mode of the digital product version: I’ve an item to sell with the possibility to choose the format..

    Someone can help me please?

    Thank you so much!

    September 22, 2011 at 7:41 pm #36911
    wzp
    Moderator

    You are trying to sell digital product variations

    http://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore-plugin-345

    Have you set the digital product variation field to a value similar to this example?

    http://www.tipsandtricks-hq.com/ecommerce/wp-content/uploads/2009/07/digital-variation-example.txt

    September 22, 2011 at 7:43 pm #36912
    Nur-Art
    Member

    Yes, the possibility to choose the item works very well, and also the payment..

    And I’ve used the value similar to the example with my url..

    September 22, 2011 at 7:45 pm #36913
    Nur-Art
    Member

    This is my code:

    Formato|Epub::http://www.website.it/downloads/EdV001_LcdA.epub|Mobi::http://www.website.it/downloads/EdV001_LcdA.mobi|Azw::http://www.website.it/downloads/EdV001_LcdA.azw

    September 22, 2011 at 8:18 pm #36914
    wzp
    Moderator

    Did you check off the “Downloadable” box? Also, the regular “Digital Product URL” field has to have something in it, like the URL of the first item from your variation list.

    September 22, 2011 at 8:28 pm #36915
    Nur-Art
    Member

    Do you mean if in my download folder I’ve put the files to download? (In this case yes I did)

    September 22, 2011 at 8:35 pm #36916
    wzp
    Moderator

    I meant the “Manage Products” database entry. Did you check the “Downloadable” checkbox, and is there something in the main Digital Product URL field?

    September 22, 2011 at 8:43 pm #36917
    Nur-Art
    Member

    I checked the “downloadable” box.. But I didn’t put anything in the “Digital Product URL”.. I put all the link in the “Digital Product Variation”.. I have to put the first variation code in the main field?

    September 22, 2011 at 8:45 pm #36918
    wzp
    Moderator

    It has to have “something” in it, yes.

    September 22, 2011 at 8:45 pm #36919
    Nur-Art
    Member

    What pieces of the code “Formato|Epub::http://www.website.it/downloads/EdV001_LcdA.epub|Mobi::http://www.website.it/downloads/EdV001_LcdA.mobi|Azw::http://www.website.it/downloads/EdV001_LcdA.azw” I have to put in the main field to have the choices I’ve now?

    September 22, 2011 at 8:47 pm #36920
    wzp
    Moderator

    Just copy the URL of the first variation into the main field. Leave everything else as is and try again

    September 22, 2011 at 8:48 pm #36921
    Nur-Art
    Member

    Thank you, I try :D

    September 22, 2011 at 8:51 pm #36922
    Nur-Art
    Member

    It works!!! :DDDDD Thank you very very much!!

    September 22, 2011 at 8:56 pm #36923
    wzp
    Moderator

    8)

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